Who is responsible
Close The Office is provided by Pol Ibós Serrate. This policy covers the app and this support website. For support and privacy requests, use the contact details on this page.
Progress and optional sync
Tasks, workdays, notes, settings and progress are stored on your device. If you enable iCloud, supported progress is also stored in your private CloudKit database, managed by Apple. The app uses encrypted CloudKit fields for its progress payload. We do not operate a server that receives your task or workday content. This is not a claim that every device backup or Apple service is inaccessible to Apple.
Apple account and purchases
Sign in with Apple is optional. The app keeps an Apple account identifier in the device Keychain and does not request your name or email. iCloud and App Store purchase accounts are separate. Apple processes payments; StoreKit verifies Pro entitlement and the app stores purchase-status information locally. We do not receive your payment card details. Apple controls its transaction and billing records.
Photos, documents and contacts
Only attachments you select or capture are added to the app. Copies and selected contact details are stored locally, not synced by this app. The app does not browse your full photo library or contacts list. Saving a photo, taking a photo or using another protected capability may require system permission. You can manage those permissions in device Settings.
Sharing, summaries and relaxation
Summaries are prepared on the device without an external AI service. Sharing is initiated by you and may include task text. Copies sent to others are outside the app’s control. Breathing and ambient-audio sessions are relaxation features, not a health diagnosis or treatment service.
No advertising or app tracking
The app includes no advertising SDK, third-party analytics SDK or cross-app tracking. It does not sell your task content. Apple may separately process App Store, device or diagnostic information under its own policies and your system preferences.
Support messages and this website
If you email support, your address, message and any attachments you choose to send are processed to answer your request. Do not include sensitive task content unless necessary. This static website sets no advertising cookies and uses no analytics scripts or contact-form database. The hosting and email providers may process technical connection information, such as IP addresses and security logs, to deliver and protect their services. This website is hosted on Cloudflare Pages.
Purposes, retention and your rights
Information you provide for support is used to respond to your request, maintain service security and meet applicable legal obligations. Depending on the request, this is necessary to provide the service or for the legitimate interest of running support. Support correspondence is kept only as long as needed for those purposes and any applicable legal obligations. Where applicable, you may request access, correction, erasure, restriction or portability, object to processing, and complain to your data protection authority. We cannot retrieve task content stored only on your device or in your private iCloud database.
Deleting your profile
Use Settings → Account & sync → Delete profile and progress. Cloud deletion requires iCloud access. A deletion timestamp stays in iCloud to prevent offline devices restoring deleted data. Signing out stops sync but keeps local data. Shared or exported copies, saved photos, Apple backups and purchase records are managed separately. Revoke Sign in with Apple authorization in your Apple Account settings if desired; this alone does not delete app data.
Providers and policy changes
Apple services and any external links are governed by their providers’ policies. Providers may process information in countries outside your own under their applicable safeguards. We update this page when app or support data practices change and show the revision date above. No change grants us access to existing private task content.
Contact support
Tell us what happened, the app version and your device’s operating system. Share only what we need to help. Never send passwords, payment details or private task content.
Write an emailinfo@closetheoffice.com